Rewards

Bonuses That Reward Drivers and Customers ๐ŸŽ‰

A driver and a customer celebrating bonuses and rewards

Good work and loyalty deserve more than a "thank you". Franco Food runs a bonus program for both sides of the platform: drivers earn bonuses for reaching goals, and customers earn bonus credit and coupons for ordering with us. No mystery points, no impossible conditions โ€” just extra money for the people who make Franco Food move.

๐Ÿš— Driver bonuses: goals that pay

Drivers see bonus goals in their dashboard โ€” complete a number of trips in a period, work the busy hours, keep your service strong โ€” and each goal carries a clear reward. Complete the goal and the bonus lands in your wallet like any other earning, visible in your payout history. New drivers get their own welcome goals, so the very first weeks already come with extra motivation on top of regular trip earnings and city bonuses shown in the Statistics tab.

๐Ÿ›๏ธ Customer bonuses: credit for coming back

Customers are rewarded too. Bonus credit and coupons appear in your account through promotions, special campaigns and loyalty rewards โ€” from first-order treats like WELCOME10 (10% off your first food order in Trinidad & Tobago and Antigua & Barbuda) to weekly and holiday campaigns. Your coupons live in the app, ready to apply at checkout before you pay, so the discount is never an afterthought.

๐Ÿ“œ Clear rules, real deadlines

Every bonus and coupon states its rules where you can see them:

That transparency is the program's whole philosophy: a reward you understand is a reward you actually enjoy. Drivers, check your dashboard goals before your next shift; customers, peek at your coupons before your next order โ€” there may already be a bonus with your name on it. ๐ŸŽ‰

Where do you find your bonuses? Customers see coupons and bonus credit in the app before checkout, and the Deals page gathers the public promotions running right now; drivers see their goals right inside the driver dashboard, next to the earnings they are chasing. We also announce special campaigns โ€” holiday coupons, birthday treats and city celebrations โ€” through in-app announcements and our weekly emails, so an active user rarely misses one. If a bonus ever looks unclear, its rules are one tap away on the same screen: what it is, where it works and the day it ends.

Questions or feedback? Write to us at team@francoapp.com โ€” we read every message.

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Drivers: open your dashboard and chase the next goal. Customers: check today's deals.

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