Terms and Conditions

Terms and Conditions for SgtWarfare LLC

Terms and Conditions for SgtWarfare LLC

Last Updated: [21-12-2024]

Introduction

Welcome to the Franco Apps, operated by SgtWarfare LLC. These Terms and Conditions (hereinafter referred to as “Terms”) govern your use of our applications: Franco Food, Franco Drive, and Franco Business (collectively referred to as the “Franco Apps”).

By accessing or using our applications, you agree to these Terms. If you do not agree, please do not use our services.

1. Definitions

1.1 Users: Refers to individuals or entities who download and use any of the Franco Apps.

1.2 Drivers: Refers to individuals using Franco Drive to deliver goods.

1.3 Businesses: Refers to entities using Franco Business to list and sell their products or services.

1.4 Services: Refers to the functionalities provided by Franco Apps, including ordering, delivering, and managing business listings.

2. Eligibility

2.1 You must be at least 18 years old to use the Franco Apps.

2.2 By using the apps, you represent and warrant that you have the legal capacity to enter into a binding agreement.

3. User Responsibilities

3.1 Account Information:

Users must provide accurate and up-to-date information when creating an account.
Users are responsible for maintaining the confidentiality of their account credentials.

3.2 Prohibited Activities:

Using the apps for any illegal activities.
Impersonating another individual or entity.
Interfering with the proper functioning of the apps.

3.3 Compliance with Laws:

Users must comply with all applicable laws and regulations while using the apps.

4. Payment and Fees

4.1 Payment Processing:

Payments made through Franco Apps are securely processed by third-party payment providers.

4.2 Fees:

Users agree to pay all applicable fees associated with the use of Franco Apps.
Businesses and drivers may be subject to additional charges as outlined in their agreements.

4.3 Refunds:

Refunds are subject to our refund policy. Contact support for more details.

5. Intellectual Property

5.1 All content, trademarks, and features within Franco Apps are the property of SgtWarfare LLC or its licensors.

5.2 Users may not reproduce, distribute, or modify any content without prior written consent.

6. Termination

6.1 SgtWarfare LLC reserves the right to suspend or terminate your account for:

Breaching these Terms.
Engaging in fraudulent or abusive behavior.

6.2 Users may delete their accounts at any time through the app settings.

7. Limitation of Liability

7.1 SgtWarfare LLC is not liable for:

Any indirect, incidental, or consequential damages arising from the use of Franco Apps.
Delays, interruptions, or failures in service caused by third parties.

7.2 The total liability of SgtWarfare LLC will not exceed the amount you paid for the use of Franco Apps in the 12 months preceding the claim.

8. Indemnification

Users agree to indemnify and hold harmless SgtWarfare LLC from any claims, damages, or liabilities arising from:

Misuse of the apps.
Violation of these Terms.
Breach of any applicable laws.

9. Changes to These Terms

SgtWarfare LLC reserves the right to modify these Terms at any time. We will notify users of significant changes via email or app notifications before they take effect.

10. Governing Law

These Terms are governed by the laws of the State of Kentucky, USA. Any disputes will be resolved in the courts located in Louisville, Kentucky.

9. Changes to These Terms

SgtWarfare LLC reserves the right to modify these Terms at any time. We will notify users of significant changes via email or app notifications before they take effect.

Privacy Policy for Franco Apps

Privacy Policy for Franco Apps

Last Updated: [21-12-2024]

Introduction

At SgtWarfare LLC, we take our users’ privacy very seriously. This Privacy Policy explains how we collect, use, and protect the personal information of users of our applications: Franco Food, Franco Drive, and Franco Business (hereinafter referred to as the “Franco Apps”).

By using any of our applications, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our applications.

1. Information We Collect

We collect different types of information to enhance the user experience and deliver our services efficiently:

1.1 Personal Information:

Full name
Email address
Phone number
Physical address (when necessary for deliveries)
Payment and billing information (stored and processed securely by authorized third parties)

1.2 Non-Personal Information:

IP address
Device type
Operating system
Application usage history (e.g., orders placed, session duration, approximate location)

1.3 Geographical Location:

For Franco Drive, we collect real-time location data to facilitate order assignments and optimize deliveries.

2. How We Use Your Information

We use the collected information to:

2.1 Provide Services:

Process orders placed through Franco Food.
Connect drivers with customers via Franco Drive.
Help businesses manage their sales through Franco Business.

2.2 Improve Products:

Analyze usage patterns to enhance our applications.
Conduct surveys and gather feedback.

2.3 Communicate:

Notify you about updates, promotions, or changes to our policies.
Provide customer support.

2.4 Legal Compliance:

Comply with applicable laws and regulations.

3. How We Protect Your Information

We implement technical and administrative security measures to protect your data against unauthorized access, loss, or alteration.
Sensitive data (such as payment information) is stored using encryption and secure systems provided by third parties.

4. Sharing Information with Third Parties

We share information with third parties only in the following cases:

Service Providers: Companies that help us process payments, perform deliveries, or host data.
Legal Compliance: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We never sell your personal information to third parties.

5. Your Rights

You have the right to:

Access the information we have collected about you.
Request the correction of inaccurate data.
Delete your personal information, subject to certain legal exceptions.
Restrict or object to certain uses of your data.

To exercise these rights, contact
us at team@sgtwarfare.info or
call +1 786-351-3284.

4. Sharing Information with Third Parties

We share information with third parties only in the following cases:

Service Providers: Companies that help us process payments, perform deliveries, or host data.
Legal Compliance: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We never sell your personal information to third parties.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of changes through our applications or via email before they take effect.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

Email: team@sgtwarfare.info
Phone: +1 786-351-3284

Thank you for trusting the Franco Apps.