Franco Business Tutorial

Step 2: Catalog setup

Add your products and dishes with clear pictures, descriptions, and prices.

Mark the items that are available and deactivate those that are out of stock.

Keep your catalog always updated to instill confidence in your customers.

Step 3: Schedules and availability

Define the hours during which your business will be available to receive orders.

Remember to close it in the app if there is no staff to attend, this way you avoid inconveniences.

Step 4: Receive orders

When a customer places an order, you will receive an immediate notification.

Prepare the order as quickly as possible.

A driver from Franco Drive will pick it up and deliver it to the customer.

Step 5: Real-time tracking

From the app you can see the status of each order.

Keep communication with your drive and make sure everything arrives correctly.

Step 6: Growth and statistics

Access sales reports and discover which products are in higher demand.

Use this data to improve your business and increase your income.

Check your earnings in real time

With Franco Business your store goes further.

Easy, fast, and everything from your phone.

The Importance of Having Your Products in Franco Business

One of the main keys to success with Franco Business is ensuring that your products are listed, visible, and updated in the app. Having your products available in Franco Business brings important advantages:

Visibility to Thousands of Potential Customers

Every product you upload is instantly visible to customers searching for what they need. A complete catalog increases the chances of your business being chosen over competitors.

Faster Deliveries – Products Must Be Ready

Franco Drive drivers pick up orders within minutes of being placed. If your products are not ready, deliveries may be delayed or canceled, which can negatively affect your business rating.
➡️ Having your products physically available and ready ensures smooth, professional service.

Customer Trust and Satisfaction

Customers expect to find what they see in your catalog. If products are missing, outdated, or unavailable, customers may lose trust. Keeping your catalog updated builds confidence and encourages repeat orders.

More Sales Opportunities

A wide and accurate product catalog means more chances to sell. If an item is missing or marked unavailable, you lose potential sales that competitors could capture.

No reservations or modifications:

Products that require customization or advance preparation cannot be sold, since it’s not possible to schedule or modify orders in the app.

Avoiding Order Cancellations

When products are not in stock but still appear in your catalog, it creates frustration for both customers and drivers. By marking products as “out of stock” when necessary, you avoid cancellations and ensure smoother operations.

Consistency, speed, and availability give your business a professional reputation. Customers are more likely to recommend and reorder from a seller who always has their products ready and delivers without delays.

Professional Image for Your Business

👉 In short: keeping your products in Franco Business updated and available is the foundation for growing your sales, keeping customers happy, and building a reliable reputation for your business.

Frequently asked questions

What is Franco Business?

Franco Business is the app designed for businesses such as restaurants, shops, hardware stores, markets, and more to sell their products online. Your customers can easily order and receive their deliveries within minutes.

Does it cost to register?

No, registering on Franco Business is completely free. You only pay a commission for each sale made through the app.

How do I register my business?

Download the Franco Business app from the App Store or Google Play, create an account, and complete your registration for free with your business information.

How do businesses receive orders?

Orders arrive directly in the Franco Business app in real time, where you can accept them and track the delivery process.

What types of businesses can join?

Any business that sells products can join, including:

• Restaurants and food trucks

• Supermarkets and local markets

• Clothing, shoes, and accessories stores

• Hardware stores and more

Who makes the deliveries?

Deliveries are handled by drivers registered in our Franco Drive app, who pick up the order within minutes and deliver it directly to the customer.
That’s why it’s essential to have products ready to send immediately after the order is placed.

Why is it important to have products physically available?

To ensure fast service and customer satisfaction, it’s very important that the products you list in your catalog are physically available.

• Drivers pick up orders within minutes.

• If the product is not ready, the delivery may be delayed or canceled.

• Keeping your catalog updated is key: mark items as out of stock and reactivate them once they’re available again.

Can I sell in other countries?

Yes, with Franco Business, customers in the United States can purchase products and have them delivered to their families in countries like Senegal and Gambia.

How do I receive payments?

Payments are securely sent via Remitly every Friday or Monday, directly to the account you register in the app.

What do I need to get started?

• Download the Franco Business app

• Create your free account

• Complete your business information

• Upload your menu or product catalog

• Make sure your inventory is always updated and available

Where can I get help if I have questions?

You can contact us anytime by email at team@francoapp.com.

In which countries and cities is Franco Business available?

Franco Business is currently available in:

• United States: Louisville (Kentucky), Tampa (Florida), and Corpus Christi (Texas).

• Trinidad and Tobago.

• Gambia: Banjul and Kanifing.

• Senegal: Thiès and Dakar.

We are actively working to expand and bring Franco Business to more countries and cities soon.